Whether you want to request a site update, ask a question, or troubleshoot an issue, we’re here to make it easy. Below you’ll find key info on how and when to get support.
Log into your MonsterWP account to access your dashboard.
From there, you can:
View or manage your subscription
Update billing details
Jump into our support portal (Kitchen)
All website support and communication happen through our client portal—Monstrous Kitchen.
You can:
Submit content updates and revisions
Upload images, files, or notes
Ask questions or request new features
Communicate directly with your assigned team
Kitchen is available 24/7, so you can drop us a note anytime.
Our team replies during business hours:
Monday–Friday, 8:00 AM – 5:00 PM CST
Check our FAQ Page for fast answers to the most common questions.
Topics include:
Billing & subscription details
Website revisions and update requests
SEO and marketing add-ons
What’s included in each plan
If you’re not yet a MonsterWP member or you’re unsure what plan is right for you, contact us here and we’ll point you in the right direction.