FAQ
Common Questions
Common Questions
What is MonsterWP?
MonsterWP is a fully managed WordPress website solution that eliminates the need for expensive web design projects. We provide custom-built, high-performance websites on a subscription ...
Common Questions
How is MonsterWP different from traditional web design agencies?
Traditional web design is slow, expensive, and inefficient—often taking months and costing thousands upfront. MonsterWP kills that model by providing fast, optimized websites with no ...
Common Questions
Do I own my website?
Yes, you own all of your website’s content, branding, and images. However, MonsterWP manages hosting, security, and backend optimization to ensure peak performance and ongoing ...
Common Questions
Who is MonsterWP for?
MonsterWP is perfect for small businesses, startups, enterprises, and eCommerce brands that want a fully managed website solution without the headaches of traditional web development. ...
Common Questions
What website platforms do you use?
We build all websites using WordPress—the world’s most powerful and flexible content management system (CMS). We utilize Elementor Pro and Divi for custom, high-performance designs ...
Common Questions
What if I already have a website?
No problem! We can migrate your existing site to MonsterWP, optimizing it for speed, security, and SEO in the process.
Pricing & Billing
Pricing & Billing
How much does MonsterWP cost?
We offer several plans to fit your needs: There are no contracts, no hidden fees, and no setup costs—just simple, transparent pricing. Do you have ...
FAQ
How does billing work?
You can get assistance by contacting our support team through the website. aYour subscription is billed automatically every month. Billing continues on a monthly cycle ...
FAQ
Is there a minimum commitment?
Yes, all plans require a 90-day minimum service term after your website launches. After that, you can cancel anytime before your next billing cycle.
FAQ
What happens if I don’t provide content or feedback in time?
If you fail to provide necessary assets (text, images, approvals, or logins) within 30 days of starting, we reserve the right to launch a placeholder ...
FAQ
Do you offer refunds?
We offer a 14-day satisfaction guarantee for new customers. If you cancel within the first 14 days of your initial subscription, you’ll receive a full ...
SEO & Performance
FAQ
What kind of SEO is included?
Our Website + SEO plans include on-page SEO, technical optimization, metadata, image compression, keyword strategy, and regular performance monitoring.
FAQ
Do you provide keyword research?
Yes. We identify strategic keywords during onboarding and use them to guide content structure, page optimization, and future blog topics.
FAQ
Will you improve my Google rankings?
Yes, but ethically and sustainably. SEO is a long game, and we focus on real growth—no shortcuts, no spammy tricks.
FAQ
Do you provide reports?
Every month, you’ll receive an SEO performance report detailing rankings, traffic, and actions we’ve taken to improve your site and will have access to our ...
FAQ
Can you optimize my existing content or blog?
Absolutely. If you have existing content, we can audit and optimize it as part of your plan. We also create new content if you need ...
PPC & Marketing Add-ons
FAQ
What platforms do you manage ads for?
We manage campaigns for Google Ads, Meta (Facebook & Instagram), and can discuss others like YouTube or LinkedIn, TikTok, Snapchat, and others based on your ...
FAQ
Do you provide the ad creative?
Yes. Our team creates the ad copy, graphics, and landing pages. If you have your own assets, we can incorporate those too.
FAQ
Do I get access to campaign results?
Yes. We provide monthly reports showing ad performance, spend, leads, and recommendations for ongoing optimization.
FAQ
Is PPC included in all plans?
PPC management is included only in the Website + SEO + Ads plan, but you can add it to any subscription as an upgrade.
FAQ
Will I own the ad accounts?
Yes, we manage them on your behalf, but everything is created in your name so you retain full ownership and transparency.
Website & Design
FAQ
Will my website be mobile-friendly?
Absolutely. Every MonsterWP site is fully responsive and optimized to perform across all screen sizes—from smartphones and tablets to desktops.
FAQ
Do you use templates or build custom designs?
All our websites are custom-built using your brand, goals, and preferences as a guide. No generic templates here—every site is tailored to your business.
FAQ
How do you handle hosting and backups?
Hosting, security, and daily backups are all included in your subscription. We manage the tech so you can focus on growing your business.
FAQ
Can I request specific features or functionality?
Yes! During onboarding, we ask what you need—whether it’s appointment booking, form integrations, galleries, or custom features.
FAQ
Can I edit my website after it’s live?
You’ll have full admin access, but we encourage you to lean on us for edits—it’s part of your subscription and ensures everything stays optimized.
Support & Updates
FAQ
How do I request a website update?
You can submit updates anytime via our client portal, Monstrous Kitchen. During normal business hours, most requests are handled within 1–24 business hours.
FAQ
Are updates really unlimited?
Yes—most content updates are included, with no extra fees or limits. Our subscription model is designed to give you peace of mind. Whether you need ...
FAQ
What kind of support do I get?
All plans include priority support via our Monstrous Kitchen portal. We’re quick, responsive, and focused on running your website smoothly.
FAQ
Can I request emergency changes?
Absolutely. For anything urgent (errors, outages, etc.), flag it in the portal or email us directly—we’ll prioritize it immediately. In our Monstrous Kitchen customer portal, ...
FAQ
How often is my site maintained?
We perform ongoing maintenance behind the scenes, including plugin updates, security monitoring, and backups—automatically.