Category: Support & Updates

How often is my site maintained?

We perform ongoing maintenance behind the scenes, including plugin updates, security monitoring, and backups—automatically.

Can I request emergency changes?

Absolutely. For anything urgent (errors, outages, etc.), flag it in the portal or email us directly—we’ll prioritize it immediately. In our Monstrous Kitchen customer portal, you have direct access to our team members and a dedicated account manager.

What kind of support do I get?

All plans include priority support via our Monstrous Kitchen portal. We’re quick, responsive, and focused on running your website smoothly.

Are updates really unlimited?

Yes—most content updates are included, with no extra fees or limits. Our subscription model is designed to give you peace of mind. Whether you need to update text, swap an image, adjust business hours, add a blog post, or publish a new service—you’re covered. Just send in your request and we’ll take care of it. […]

How do I request a website update?

You can submit updates anytime via our client portal, Monstrous Kitchen. During normal business hours, most requests are handled within 1–24 business hours.