Do you offer refunds?
We offer a 14-day satisfaction guarantee for new customers. If you cancel within the first 14 days of your initial subscription, you’ll receive a full refund. After that, no refunds are issued for active billing cycles.
Category: Pricing & Billing
Here are some frequently asked pricing and billing questions and answers.
What happens if I don’t provide content or feedback in time?
If you fail to provide necessary assets (text, images, approvals, or logins) within 30 days of starting, we reserve the right to launch a placeholder website based on the best available information. Billing will continue as scheduled.
Is there a minimum commitment?
Yes, all plans require a 90-day minimum service term after your website launches. After that, you can cancel anytime before your next billing cycle.
How does billing work?
You can get assistance by contacting our support team through the website. aYour subscription is billed automatically every month. Billing continues on a monthly cycle until cancellation, regardless of website launch timing or client delays.We are here to help you with any inquiries or issues you may have.
How much does MonsterWP cost?
We offer several plans to fit your needs: There are no contracts, no hidden fees, and no setup costs—just simple, transparent pricing. Do you have a specialized build that doesn’t fit our Simple Website format? No problem. Contact us and let’s talk!