What kind of SEO is included?
Our Website + SEO plans include on-page SEO, technical optimization, metadata, image compression, keyword strategy, and regular performance monitoring.
Can I edit my website after it’s live?
You’ll have full admin access, but we encourage you to lean on us for edits—it’s part of your subscription and ensures everything stays optimized.
Can I request specific features or functionality?
Yes! During onboarding, we ask what you need—whether it’s appointment booking, form integrations, galleries, or custom features.
How do you handle hosting and backups?
Hosting, security, and daily backups are all included in your subscription. We manage the tech so you can focus on growing your business.
Do you use templates or build custom designs?
All our websites are custom-built using your brand, goals, and preferences as a guide. No generic templates here—every site is tailored to your business.
Will my website be mobile-friendly?
Absolutely. Every MonsterWP site is fully responsive and optimized to perform across all screen sizes—from smartphones and tablets to desktops.
Do you offer refunds?
We offer a 14-day satisfaction guarantee for new customers. If you cancel within the first 14 days of your initial subscription, you’ll receive a full refund. After that, no refunds are issued for active billing cycles.
What happens if I don’t provide content or feedback in time?
If you fail to provide necessary assets (text, images, approvals, or logins) within 30 days of starting, we reserve the right to launch a placeholder website based on the best available information. Billing will continue as scheduled.
Is there a minimum commitment?
Yes, all plans require a 90-day minimum service term after your website launches. After that, you can cancel anytime before your next billing cycle.
How does billing work?
You can get assistance by contacting our support team through the website. aYour subscription is billed automatically every month. Billing continues on a monthly cycle until cancellation, regardless of website launch timing or client delays.We are here to help you with any inquiries or issues you may have.